What to Do If You Get Sick in Italy

For a life-threatening emergency — chest pain, difficulty breathing, severe allergic reaction, or loss of consciousness — call 118 (Italy's emergency number) immediately. For non-emergencies like a fever, stomach bug, or minor injury, you have more options and don't need to rush to an ER.

Italian pharmacies are incredibly well-stocked and pharmacists are highly trained. For mild illnesses — colds, stomach issues, minor infections, headaches — a farmacia is your fastest and cheapest first stop. Look for the green cross sign. They can recommend over-the-counter treatments and tell you if you need a doctor.

If you need a doctor, ask your hotel for a recommendation — most hotels have a trusted local doctor on call. Alternatively, look for "Guardia Medica" (after-hours medical service) or a private clinic. EU citizens with a European Health Insurance Card (EHIC) can access public healthcare. Non-EU travelers should use travel insurance.

Italy's public hospital emergency rooms are called "Pronto Soccorso." They are free for EU citizens and covered by travel insurance for others. Expect wait times for non-urgent cases. Bring your passport and insurance documents. In major cities, some hospitals have English-speaking staff.

Call your travel insurance provider as soon as possible — ideally before seeking treatment if the situation allows. They can direct you to approved providers, authorize treatment, and handle billing directly with the hospital. Keep all receipts and medical reports for reimbursement claims.

If you're traveling with VaFeltre Tours, contact Lorna immediately. She can help arrange transportation to a clinic, communicate with medical staff in Italian, adjust your itinerary, and make sure you're not navigating the situation alone.